Legal

Privacy notice

Last updated: 20 October 2026

Who we are

Fairley Decorating is a painting and decorating business based in Blandford Forum, Dorset. We are responsible for any personal information you give us through this website, by phone or by email.

If you have any questions about this notice or your information, contact us at hello@example.co.uk or on 07700 900000.

What we collect

When you send an enquiry through our quote form, we collect:

• your name
• your email address
• your phone number, if you choose to give it
• the type of job and anything you tell us about it

If you contact us by phone or email, we keep the same kind of details. We only ask for what we need to reply to you and quote for the work.

How we use it

• To reply to your enquiry, arrange a visit and prepare a quote.
• If you go ahead, to carry out the work, invoice you and deal with any follow-up.
• To keep the business records we are required to keep by law.

We will never use your details for marketing without asking you first, and we never sell or rent them to anyone.

Our lawful basis

Under UK data protection law, we use your information because:

• you have asked us to quote, so we need it to take steps before a contract
• if you hire us, we need it to carry out the contract
• we have a legal obligation to keep tax and accounting records

Who we share it with

We only share your information with services that help us run the business, and only so they can do that job for us:

• our website host, Cloudflare
• the service that delivers quote form enquiries to our inbox
• our email provider
• our accountant, if you become a customer

We will not share your information with anyone else unless the law requires us to.

Cookies and tracking

This website does not set cookies and does not use analytics or tracking tools.

The site loads its fonts from Google Fonts. When a page loads, your browser connects to Google, which means Google receives your IP address. You can read how Google handles this in the Google privacy policy.

How long we keep it

• Enquiries that don't lead to any work are deleted within 12 months.
• Customer records are kept for six years after the job is finished, as required by HMRC.

Your rights

You have the right to ask us for a copy of the information we hold about you, to correct it, to delete it, or to object to or restrict how we use it. To make a request, use the contact details above. We will reply within one month.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.